Highlands & Islands Fire and Rescue Service

Performance

Performance Indicators

Under the Local Government Act 1992 Publication of Information (Standards of Performance) as amended by the 2003 Direction, Highlands & Islands Fire & Rescue Service (HIFRS) have a duty to present indicators comparing performance over the last 12 months with that of the previous year.

Guide to Managing Performance

Statutory Performance Indicators 2003/04 - 2008/09

HIFRS produce a Public Peformance Report each year which provides an insight into the vital work of the Service. Click on the links below to view the current Public Performance Reports and archived reports.

Public Performance Report 2008-09

Public Performance Reports - Archived

Performance Audit Report

The Audit was undertaken on behalf of the Accounts Commission and was designed to examine the extent to which fire and rescue authorities are achieving the objectives of modernisation. The study, carried out between June and September 2006, entailed a review of the Fire Board's performance in 6 key areas:

Strategic Management
Prevention and Risk Management
Financial Management
Workforce Management
Management of Operational Business, and
Communication

A PDF copy of the Report is available via this link - Performance Audit Report

The Fire Service's Response to the Report can be found at the following link - Performance Audit - Response

A PDF copy of The Review of Scottish Reform in Scottish Fire and Rescue Services is available via this link - Scottish Reform in SFRS

Cultural Audit Survey

Full details of the Cultural Audit Survey can be found at the following link - Cultural Audit